Hopper complaint: HOPPER Dodges responsibility to act
Filed 16 Jan 2023 by Carolynne
Facts
I book a flight for a brothers funeral. (SEPT) $1400.00. Itinerary dates were incorrect. I contact immediately and state this. They reply 3 days later saying they’ll deal with dispute and then state ive made incorrect booking. 100% sure of dates I booked. Why wld I book wrong dates for a brothers funeral. They FAILED to FIX IT. I’m still disputing and had to send death Cert and passport details. Still nothing except repeated messages of we will try to resolve yr issue asap. UTTER RUBBISH! CMON HOPPER DO THE DECENT THING AND ADMIT YOUR FAULT! REFUND MY MONEY!
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