Hopper complaint: false advertising

Complaint from lmarcus reported on 31 March 2022 about Hopper

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My complaint:

I booked a hotel on Hopper which stated they offered 100% refund as long as you cancelled within 48 hours of the hotel stay. I cancelled way before that and they are withholding $62 for something they say is a hotel cancel for any reason charge that I NEVER ordered. They also kept offering to refund me different amounts but I never got the full refund credited back.

Suggested solution:

I am asking for the FULL refund to include the $62

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