Wowcher Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Wowcher over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on May 14, 2024

Wowcher complaint process

Do you have a dispute or had a bad customer experience with Wowcher? Submit your Wowcher complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Wowcher.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Wowcher complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Wowcher?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Wowcher complaints chart

We have received 5 complaints about Wowcher over the last 12 months. The graph below shows a monthly breakdown.

10
9
8
7
6
5
4
3
2
1
0
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Mar
Apr
May

Wowcher complaint statistics

Curious about Wowcher's track record in addressing complaints within the Retail Company category? Dive into the all-time complaints data right here!

125
Total complaints
123
Open Complaints
0
Complaints pending
2
Complaints resolved
1.2
/10 125 ratings

How to contact the customer service of Wowcher?

Below, you will find the contact information for the complaint department of Wowcher. To amplify the impact of your complaint, please use our complaint form.

Corporate HQ address:
Pentagon House, Sir Frank Whittle Road, Derby, DE21 4XA
Contact form:

The corporate office of Wowcher is located at Pentagon House, Sir Frank Whittle Road, Derby, DE21 4XA. If you want to reach out to Wowcher through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Wowcher reviews: (125)

Authentic experiences shared by our community for your benefit.

Funds taken out of bank

Complaint from rveal@aol.com on 12 July 2021 about Wowcher.

on the 23.6.21 I placed and cancelled an order for a bed for £228 with your company. The order was cancelled My bank is sort 77 95 28 no 86123460 but the funds were taken from my account, Michelle... Read more

Comments: 0
Rating:

Did not receive goods

Complaint from roisinbyrne62@btinternet.com on 27 June 2021 about Wowcher.

Purchased a Grass Cutter on 240521, paid £61 for it and yet to receive it Read more

Comments: 0
Rating:

cannot book SPA's but taken our credit

Complaint from Squib45 on 18 June 2021 about Wowcher.

Wowcher kindly agreed to credit a spa break form July 20 that we were not able to attend. There had been a lot of issues with booking re-booking and as a consequence credited an extra £20. This meant we had £115... Read more

Comments: 0
Rating:

Amount taken from my account without notification

Complaint from Howarth on 01 June 2021 about Wowcher.

Receipt number: 34056697. Voucher No. 35458988. Purchased voucher for £189.00 which was for 2 night break in Harrogate and I was going to redeem this January 2021. Due to Covid 19 unable to book. Notification received later from Wowcher to... Read more

Comments: 0
Rating:

Unable to get a response

Complaint from Scotty dog on 31 May 2021 about Wowcher.

I purchased two afternoon tea vouchers (4 people) for Cafe Concerto but due to Covid restrictions I was unable to use them because the outlets weren't open. I contacted Wowcher using Messenger 15 days before the expiry date (19th... Read more

Comments: 0
Rating:

Refund of my money sent to wowcher.

Complaint from annanderson2657@gmail.com on 18 May 2021 about Wowcher.

Can't get to redeem my money back as wowcher won't accept my valid Gmail they're saying its not valid i can't go any further with the form so I can't redeem anything I have paid over £1000 to wowcher and... Read more

Comments: 0
Rating:

Not able to use my re fund voucher

Complaint from lmgriffin@hotmail.co.uk on 14 May 2021 about Wowcher.

I bought robot vacuum cleaner it was faulty I have contacted Wowcher numerous times and Resolver !!! They keep saying my email is wrong and I am not the account holder ? This has gone... Read more

Comments: 0
Rating:

Refund issue

Complaint from Layra971985 on 14 May 2021 about Wowcher.

I purchased an item for a present paid with my nationwide account. Only to be told from the merchant that the item had been `lost’. I spoke to the customer support team through WhatsApp as they’re phone lines aren’t... Read more

Comments: 0
Rating:

Why use our complaint platform?

✅ 10 years experience in successful complaint resolution

✅ We will make sure that your complaint receives the attention it deserves📢

✅ Get help from our community, and help other people to make better choices

✅ 100% verified reviews from real people

How does Complain.biz work?

Media uploaded by our community