Wowcher Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Wowcher over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 19, 2024

Wowcher complaint process

Do you have a dispute or had a bad customer experience with Wowcher? Submit your Wowcher complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Wowcher.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Wowcher complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Wowcher?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Wowcher complaints chart

We have received 6 complaints about Wowcher over the last 12 months. The graph below shows a monthly breakdown.

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Wowcher complaint statistics

Curious about Wowcher's track record in addressing complaints within the Retail Company category? Dive into the all-time complaints data right here!

125
Total complaints
123
Open Complaints
0
Complaints pending
2
Complaints resolved
1.2
/10 125 ratings

How to contact the customer service of Wowcher?

Below, you will find the contact information for the complaint department of Wowcher. To amplify the impact of your complaint, please use our complaint form.

Corporate HQ address:
Pentagon House, Sir Frank Whittle Road, Derby, DE21 4XA
Contact form:

The corporate office of Wowcher is located at Pentagon House, Sir Frank Whittle Road, Derby, DE21 4XA. If you want to reach out to Wowcher through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Wowcher reviews: (125)

Authentic experiences shared by our community for your benefit.

No Wowcher code received

Complaint from Mrs S B Howe on 18 July 2022 about Wowcher.

I have not received a code for my voucher. Invoice ID: 12305301 Case number: 01593234 I paid for an order on 01-07-22 by PayPal. It is a birthday gift for my husband tomorrow. I can’t contact anyone at Wowcher. Please can you... Read more

Comments: 0
Rating:

Terrible lack of care and customer service

Complaint from Angie French on 18 July 2022 about Wowcher.

I bought a 200’ hosepipe that has water leaks all along the hosepipe. I am unable to even use it as I get soaked from the pipe. Wowcher just keep sending me round in circles. Will NEVER use them again.... Read more

Comments: 0
Rating:

Explanation and refund

Complaint from Charles Pinker on 11 July 2022 about Wowcher.

My husband Charles Pinker has just opened his bank statement to find that on the 27th June the sum of £17.98 and £12.99 were debited to his account as a purchase from Wowcher. We have never received a purchase... Read more

Comments: 0
Rating:

4 items for my complaint

Complaint from Jhaywardgant on 05 July 2022 about Wowcher.

72 Warrington road Paddock wood Tonbridge Kent TN126HR 5th July 2022. Re: Jacqueline Hayward-Gant I’m not impressed by recent orders after buying for years from Wowcher. My order x 3 for boxes of love hearts, only 2 came so one child got... Read more

Comments: 0
Rating:

CUSTOMER DISSACTISTISFACTION

Complaint from Fadesola on 30 June 2022 about Wowcher.

I bought and paid for items on the 29th of April and the items are yet to be received my order number is 41520304 and will appreciate if i get a refund back. Fadesola Adetosoye Read more

Comments: 0
Rating:

Unable to process refund request

Complaint from stone age pensioner on 23 June 2022 about Wowcher.

I have tried various routes through the Wowcher website to get a refund. You have to have an app and I don't have a smartphone. Going through their procedure just takes you around in circles. It is only £4 but non... Read more

Comments: 0
Rating:

refund for mattress £114.00

Complaint from M rafique on 30 May 2022 about Wowcher.

Dear sir I Oder a mattress form wowcher 2312.21 and mattress was very uncomfortable and return the mattress 311221 by Hermes parcel tracking number p2g988172970.i am still waiting for my refund for near 6 month now i would be very... Read more

Comments: 0
Rating:

Order not delivered payment taken twice

Complaint from ramyaperera45 on 14 March 2022 about Wowcher.

I ordered Wisteria plant for my best friend’s 80th birthday which is on 18 March 2022, no delivery yet, many emails I sent all return, poorly customer service. all on line rubbish. Very disappointed frustrated cannot be trusted. Read more

Comments: 0
Rating:

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