While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Wowcher over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 17, 2024
Do you have a dispute or had a bad customer experience with Wowcher? Submit your Wowcher complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Wowcher.
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Finally, we can turn your complaint into a professional Wowcher complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 6 complaints about Wowcher over the last 12 months. The graph below shows a monthly breakdown.
Curious about Wowcher's track record in addressing complaints within the Retail Company category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Wowcher. To amplify the impact of your complaint, please use our complaint form.
The corporate office of Wowcher is located at Pentagon House, Sir Frank Whittle Road, Derby, DE21 4XA. If you want to reach out to Wowcher through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Flyingfox50 on 07 March 2024 about Wowcher.
I ordered and paid for 50ml bottles of Boss aftershave at 17.99;each total 55.98 Have just had delivery and only 1bottle in parcel. Rather disappointed with this and would like you to quickly rectify the error Read more
Complaint from Sally Moore on 11 January 2024 about Wowcher.
I ordered an advent Calendar just got my MS statement money taken 9th December paid on 6th December. 35314369001 Never got item or ation so thought it had not gone through. Read more
Complaint from KNOBBLY on 22 November 2023 about Wowcher.
ORDERED 3 ITEMS, TOTAL £200. NEVER USED THEM BEFORE. DURING THEIR VERY PECULIAR PROCESS, KLARNA- THE MONEY LENDERS, KEPT COMING ONTO THE SITE ON WHICH I PLACED AND PAID AS ABOVE. KEPT CLICKING KLARNA TO GO AWAY. FANCY MY SHOCK... Read more
Complaint from Not known on 29 June 2023 about Wowcher.
A mattress was supposed to be delivered 03.05.23 didn't arrive, I have requested refund and they request 48 hrs then ask same questions I've already answered and request further 48hrs. The service has been discussing, they've had my money for... Read more
Complaint from Elliemurs on 17 May 2023 about Wowcher.
Money in credit wallet £305 has been taken out and no one has contacted me from woucher to explain despite them saying they would be in touch with me within 24hrs they have just ignored all my WhatsApp messages. It’s... Read more
Complaint from Kal rosy on 23 April 2023 about Wowcher.
I had £119 in my wallet.Was just going thru some products to buy while I was surfing thru it went as items being bought. Called them to get refund and the advisor suggested me to put it in the wowcher... Read more
Complaint from Xx on 29 March 2023 about Wowcher.
I placed my order last Saturday and my money has gone from my account and I've heard nothing about my order or anticipated delivery Read more
Complaint from Meander on 02 March 2023 about Wowcher.
Room was dirty, bathroom absolutely filthy. no WiFi as advertised. TV didn't work. Staff unhelpful. Food appalling. We didnt eat the included dinner as it was so bad. No alternative offered and went elsewhere to eat. No response from owner of hotel. Read more
Complaint from Nawabi on 25 January 2023 about Wowcher.
I ordered headphones and a smart watch about more than three months ago as a birthday present. It took soo long that birthday was past and I no longer wanted them so I cancelled the order. They cancelled the order... Read more
I bought a voucher from them for a bed. Within a day I realized I no longer want bed or the voucher. The bed hasn't been delivered and I asked for a refund. I didn't receive a refund and Wowcher... Read more
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