My complaint:
ORDERED 3 ITEMS, TOTAL £200. NEVER USED THEM BEFORE. DURING THEIR VERY PECULIAR PROCESS, KLARNA- THE MONEY LENDERS, KEPT COMING ONTO THE SITE ON WHICH I PLACED AND PAID AS ABOVE. KEPT CLICKING KLARNA TO GO AWAY. FANCY MY SHOCK WHEN MY BANK STATEMENT SHOWED WOWCHER WERE PAID FOR GOODS SOMEHOW KLARNA TOOK THE SAME SUM_ FOR ABSOLUTELY NOTHING. THEY REFERRED ME TO WOWCHER RIGHTLY OR WRONGLY. WOWCHER CUSTOMER SERVICE IS MANNED BY ‘PLANKTON’ AS EATEN BY SOME WHALES. YOU SIMPLY CANNOT GET A REPLY THAT MAKES 1% OF SENSE. I GOT £130 UR SO I WILL USE MY LAW DEGREE AND TAKE THEM TO THE MAGISTRATES COURT AND COMPLAIN TO THE 2 OR 3 DIRECTORS AS LISTED AT COMPANIES HOUSE. ONLY USE THEM IF THE DEAL IS MIND BOGGLING BUT BE PREPARED FOR UNMITIGATED STUPIDITY. WOWCHER ARE ACTUALLY LISTED AS AN IT COMPANY SO LOOKS LIKE ARE LIKE OCADO/AMAZON WHO USE THEIR OWN BUILT SYSTEMS TO RIG UP A SECOND RATE BUSINESS SELLING CHEAP ITEMS – GOOD LUCK.
Suggested solution:
DID NOT AND EVEN ASKED ME TO SUPPLY THEM ALL THE INFORMATION?? CUSTOMER SERVICE SEND LITTLE PINK HEAD BOXES WITH TINY TINY PRINT WHICH DOES NOT MATTER AS WHAT THEY WRITE, IN MY CASE, WAS TRASH OF THE HIGHEST CALIBRE. MY ISSUE IS THEY ARE ANOTHER COMPANY THAT ALLOW KLARNA TO POP IN OUT OFFERING PAYMENT TERMS. I PAID WOWCHER DIRECTLY AND THEY EVENTUALLY SENT GOODS. AT THE SAME TIME/SAME DAY/SAME HOUR KLARNA MANAGED TO SOMEHOW GET IN ON THE ACTION TOOK THE EXACT SAME AMOUNT, AS CONFIRMED BY MY BANK, FOR NOTHING AT ALL. THEY TOLD ME CALL WOWCHER- SEE ABOVE. TODAY, AFTER A SEARCH AT COMPANIES HOUSE, I SHALL CONTACT THE TOP DOG AND TAKE IT FROM THERE. I WILL NEVER NEVER DEAL WITH THESE DOLLARDS AGAIN- YOU HAVE BEEN WARNED AND WE ARE 6 WEEKS INTO THIS PROBLEM!!
