Wowcher complaint: Refusal of extended credit

Name: Refusal of extended credit
Item: Wowcher
Author: Roger

Open 10 Feb 2022 141 views Retail Company

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Filed 10 Feb 2022 by Roger

I bought a wowcher for a restaurantshard deal just as the covid crisis was starting. We were not able to use it. My wife and I are classed as at risk. We are only now (according to our NHS letters) able to go to restaurants public gatherings etc Wowcher have refused to honour the credit saying it is time expired. Decent businesses have made allowances for covid – do Wowcher consider themselves to be ethical ?

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Case details

Status: Open
Company: Wowcher
Filed: 10 Feb 2022
Desired resolution: Allow credit (about £90) in these covisd circumstances.
Problem: Expired voucher credit not extended after COVID
About: restaurant voucher
At stake: £90

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Filed
Company notified
Company replied
Resolved

10 Feb 2022 Complaint filed and published
10 Feb 2022 Message from Bizzy: we notified Wowcher about this complaint.

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Make it sting!