Wowcher complaint: Resolver case number 332073

Name: Resolver case number 332073
Item: Wowcher
Rating: 1
Author: Dawn

Open 29 Jun 2023 137 views Retail Company

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Filed 29 Jun 2023 by Dawn

A mattress was supposed to be delivered 03.05.23 didn’t arrive, I have requested refund and they request 48 hrs then ask same questions I’ve already answered and request further 48hrs. The service has been discussing, they’ve had my money for nearly 2 months and I hav no mattress. Customer service is discusting

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Case details

Status: Open
Company: Wowcher
Filed: 29 Jun 2023
Rating: 1/5
Desired resolution: Full refund. I don't want voucherd
Problem: Mattress not delivered, refund stalled
About: mattress
Dealing with it for: 60 days

Progress

Filed
Company notified
Company replied
Resolved

29 Jun 2023 Complaint filed and published
29 Jun 2023 Message from Bizzy: we notified Wowcher about this complaint.

See all 130 Wowcher complaints

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