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Wowcher complaint: Theft of credit in wallet £305

Resolved 213 views Retail Company

Filed 17 May 2023 by Eleanor

Money in credit wallet £305 has been taken out and no one has contacted me from woucher to explain despite them saying they would be in touch with me within 24hrs they have just ignored all my WhatsApp messages.
It’s now two days later. No one said at the time of my refund that I had to use the credit within a time limit. How can they steal peoples money like this and get away with it? It is theft!!

Wowcher complaint: Theft of credit in wallet £305
Photo Eleanor uploaded with this complaint

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Discussion

1 comment

  1. Elliemurs

    They have responded on the back of my email advising I have contacted you that it is the terms and co dirions so basically they can steal customers money and get away with it.
    This has to be highlighted to people surely when they return credit to your account?

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Wronged by Wowcher too?
Make it sting!