Wowcher complaint: cannot book SPA’s but taken our credit
Filed 18 Jun 2021 by cindy
Wowcher kindly agreed to credit a spa break form July 20 that we were not able to attend.
There had been a lot of issues with booking re-booking and as a consequence credited an extra £20.
This meant we had £115 pounds to spend on other wowchers – we only wanted to book on spa break as that was the original booking.
No matter what route you go through you cannot speak to a human being.
Your practices are unethical and as such you should be ashamed.
I would have preferred it if the original merchant kept the money at least it would not just go to someone for doing nothing.
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