Wowcher complaint: Amount taken from my account without notification
Filed 1 Jun 2021 by Stanley
Receipt number: 34056697. Voucher No. 35458988. Purchased voucher for £189.00 which was for 2 night break in Harrogate and I was going to redeem this January 2021. Due to Covid 19 unable to book. Notification received later from Wowcher to say they were redeeming voucher March 2021 and I would receive less than I paid. Contacted them via email and they agreed to credit my account with £189.00. I have now noticed my account has been debited with this amount on 28th April 2021, without informing me, and I still could not use the voucher as the Country was still in lock down due to Covid 19.
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