Wowcher complaint: No refunds
Filed 3 Jun 2024 by Debbie
I bought a set of recliners,changed my mind,tried to get a refund and mistakenly bought another set.
I’ve tried numerous times to resolve the issue only to be given a different case number nearly every time I email.
I’ve tried to resolve through the watts app complaint system but get asked to send the same details over and over again.It’s like no one is reading anything?
They keep saying I’ve got a different email address but I’m still repeatedly getting promotional emails (on my email).
The email I used to buy the products was from my email address and they are responding to my email address?
The whole process has been going round in circles for over a month and the stress is really affecting me.
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