Wowcher complaint: Terrible lack of care and customer service

Name: Terrible lack of care and customer service
Item: Wowcher
Author: Angie

Open 18 Jul 2022 126 views Retail Company

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Filed 18 Jul 2022 by Angie

I bought a 200’ hosepipe that has water leaks all along the hosepipe. I am unable to even use it as I get soaked from the pipe. Wowcher just keep sending me round in circles. Will NEVER use them again. Or The company that supplied the hosepipe.

Wowcher complaint: Terrible lack of care and customer service — Photo Angie uploaded with this complaint

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Case details

Status: Open
Company: Wowcher
Filed: 18 Jul 2022
Desired resolution: Refund my payment and apologise for terrible customer service.
Problem: Hosepipe leaks along its length
About: garden hosepipe

Progress

Filed
Company notified
Company replied
Resolved

18 Jul 2022 Complaint filed and published
18 Jul 2022 Message from Bizzy: we notified Wowcher about this complaint.

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