Wowcher complaint: Awful hotel

Name: Awful hotel
Item: Wowcher
Rating: 1
Author: Katrina

Open 2 Mar 2023 158 views Retail Company

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Filed 2 Mar 2023 by Katrina

Room was dirty, bathroom absolutely filthy. no WiFi as advertised. TV didn’t work.
Staff unhelpful.
Food appalling. We didnt eat the included dinner as it was so bad. No alternative offered and went elsewhere to eat.
No response from owner of hotel.

Wowcher complaint: Awful hotel — Photo Katrina uploaded with this complaint

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Case details

Status: Open
Company: Wowcher
Filed: 2 Mar 2023
Rating: 1/5
Desired resolution: Refund as we didn't get the things they advertised.
Problem: Dirty room, advertised amenities missing
About: hotel stay

Progress

Filed
Company notified
Company replied
Resolved

2 Mar 2023 Complaint filed and published
2 Mar 2023 Message from Bizzy: we notified Wowcher about this complaint.

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