My complaint:
I have recently purchased a trio standerd rose and was eagerly waiting for it to arrive. I was so disappointed with the rose instead of being one stem with the three heads its just three sticks not one rose at all like it shows in the picture. I am so upset at this as it was for a memorial garden and now it’s no good. The quality is awful for the price paid.
Suggested solution:
I think to resolve this would either to refund the cost of the plant and the delivery charge or send me a trio standerd rose that is the quality that is advertised.