Wowcher Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Wowcher over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 29, 2024

Wowcher complaint process

Do you have a dispute or had a bad customer experience with Wowcher? Submit your Wowcher complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Wowcher.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Wowcher complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Wowcher?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Wowcher complaints chart

We have received 5 complaints about Wowcher over the last 12 months. The graph below shows a monthly breakdown.

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Wowcher complaint statistics

Curious about Wowcher's track record in addressing complaints within the Retail Company category? Dive into the all-time complaints data right here!

125
Total complaints
123
Open Complaints
0
Complaints pending
2
Complaints resolved
1.2
/10 125 ratings

How to contact the customer service of Wowcher?

Below, you will find the contact information for the complaint department of Wowcher. To amplify the impact of your complaint, please use our complaint form.

Corporate HQ address:
Pentagon House, Sir Frank Whittle Road, Derby, DE21 4XA
Contact form:

The corporate office of Wowcher is located at Pentagon House, Sir Frank Whittle Road, Derby, DE21 4XA. If you want to reach out to Wowcher through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Wowcher reviews: (125)

Authentic experiences shared by our community for your benefit.

Customer Service and Credit Note Usage

Complaint from kamnar on 08 November 2020 about Wowcher.

My mother is 70 years old and has been a customer of Wowcher for the last 10 years. Over the last few months, my mum has accrued several Wowcher credits as a result of exchanges, returns, or customer service issues.... Read more

Comments: 0
Rating:

return postage not refunded

Complaint from bingomad on 26 October 2020 about Wowcher.

i had to return a steam cleaner that i had purchesed on wowcher back to the supplier ,i was told by wowcher that i would get the postage back once the supplier got the goods back, i received the money... Read more

Comments: 0
Rating:

i want to return goods

Complaint from jsando15@outlook.com on 26 September 2020 about Wowcher.

I purchased an item with voucher from Wowcher Sent: 23 September 2020 12:04 To: contact@wishimports.com ; Wowcher Subject: wowcher order no. 40390094 I have recently received the above order for a mini strimmer I am very disappointed, as it is not what... Read more

Comments: 0
Rating:

Customer serviceRefund.

Complaint from Nessie. on 04 January 2020 about Wowcher.

Contacted on numerous occasions and the merchant sent a what they say a99 pound doorbell back as not fit for purpose wowcher refuses to refund and merchant don't respond. Read more

Comments: 1
Rating:

lose your money and no orders

Complaint from keithsand123@gmaoil.com on 19 June 2019 about Wowcher.

i have placed order after order but they do not come so you get in touch with Wowcher and they say they will sort it out so you give them time to do that but no one gets back to... Read more

Comments: 0
Rating:

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