Complaint: return postage not refunded

on 26 October 2020 about Wowcher in category Retail Company

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My complaint:

i had to return a steam cleaner that i had purchesed on wowcher back to the supplier ,i was told by wowcher that i would get the postage back once the supplier got the goods back, i received the money back for the goods but not the postage i had to pay out .wowcher said the supplier should pay it and the supplier said that wowcher should pay it so as yet im still £15.04 out of pocket for returning a faulty item back

0 0 vote
Justified complaint?

Suggested solution:

i would like my return postage paid back to me as it is in no way my fault that the item had to be returned

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