Complaint: i want to return goods

on 26 September 2020 about Wowcher in category Retail Company

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My complaint:

I purchased an item with voucher from Wowcher
Sent: 23 September 2020 12:04
To: ; Wowcher
Subject: wowcher order no. 40390094

I have recently received the above order for a mini strimmer
I am very disappointed, as it is not what I expected. It is very flimsy and wouldn’t be suitable for what I wanted.
I would like to return this item, please advise, how I can go about this.

Wowchers advice is to contact the supplier, which I did, but the emails are being rejected . What can I do now

Thank you

James Sanderson

17 Timway Drive

Liverpool L12 4YR


0 0 vote
Justified complaint?

Suggested solution:

Either give me a refund of £20 or credit to use on something else

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