My complaint:
NAME: Firdous Iqbal
eMAIL: israa.2007@hotmail.co.uk
my order number: 36113823
i have been asking for my return off my money to my bank account ever since i returned the phone back as it was damaged they promised me time and time again money would be returned to my account i paid with this has not happened as such i have been look in my wowcher wallet to be hold wowcher have been stealing money out off there now i have been on there whats app messaging service on the 31st jan 2021 i was promised the money would go to my bank account sin then they have been stealing money from the wallet i have ask all day today as i got in contact with them they replied at 13.02 uk time i would receive my money again to my account with in 5 days i replied at 13.05 uk time ask in about other transactions as i finally thought i got a hold off wowcher yet since my reply and 13 other replies to wowcher they have not had the decency to contact me at all back on my messages
Suggested solution:
DO AS YOU HAVE SAID VIA TXT MESSAGE ALSO ANSWER ME ALSO RETURN STOLEN MONEY YOU HAVE TAKEN FROM MY WALLET PUT IT ALL IN MY BANK ACCOUNT SO I CAN CLOSE THIS CON AND HAVE NOTHING TO DO WITH WOWCHER