No sign of purchase two months and no joy
Complaint from Cloe10 on 11 May 2021 about Wowcher.
Money taken two months ago.no notification Read more
Wowcher complaints
Wowcher Complaint Sentiment: Positive
While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Wowcher over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 2, 2024
Wowcher complaint process
Do you have a dispute or had a bad customer experience with Wowcher? Submit your Wowcher complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Wowcher.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Wowcher complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about Wowcher?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
Wowcher complaints chart
We have received 5 complaints about Wowcher over the last 12 months. The graph below shows a monthly breakdown.
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Wowcher complaint statistics
Curious about Wowcher's track record in addressing complaints within the Retail Company category? Dive into the all-time complaints data right here!
125
Total complaints
123
Open Complaints
0
Complaints pending
2
Complaints resolved
1.2
125 ratings
How to contact the customer service of Wowcher?
Below, you will find the contact information for the complaint department of Wowcher. To amplify the impact of your complaint, please use our complaint form.
Corporate HQ address:
Pentagon House, Sir Frank Whittle Road, Derby, DE21 4XA
Contact form:
The corporate office of Wowcher is located at Pentagon House, Sir Frank Whittle Road, Derby, DE21 4XA. If you want to reach out to Wowcher through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Wowcher reviews: (125)
Authentic experiences shared by our community for your benefit.
Merchant have refused to respond to my request for refund on two Robot carpet sweeper
Complaint from Blossom Jackson on 11 May 2021 about Wowcher.
merchant has not responded to my request for return and refund and the expiry date is today blossom.jackson@sky.com To: Arthergold Support Cc: Wowcher UK , Wowcher UK Sun, 25 Apr at 11:57 Dear Sirs Despite my request for return Of the 1 robot vacuum cleaner, for which the goods... Read more
I was told I would be refunded but was given credit note
Complaint from Lw149 on 05 May 2021 about Wowcher.
I purchased a deal from Wowcher on 290321 for a night away. I was unable to book specific date and contacted Wowcher for a refund. I was told to provide verification from hotel that the voucher had not... Read more
Missing item
Complaint from Hewitson on 28 April 2021 about Wowcher.
I ordered 2 loungers complete with table ...order 37866699 I received loungers , but no sign of table i have tried numerous times to get onto 'live chat' There is , as far as i can see, no telephone... Read more
I ORDERED A STICK VACUUM ORDER NO 38006507,having never ordered through you before i have no idea what it is I'm supposed to do to redeem thevoucher ,despite going here there and everywhere.As you can imagine I... Read more
Missing screws
Complaint from Sarahocarroll15@gmail.com on 12 April 2021 about Wowcher.
I've have been sent chairs which I have ordered but came with no screws I ha e spoke to online assistance who have sent emails to the merchant and waited 72 hours and mo one has got back to me Read more
Charged for 2 but only ordered 1
Complaint from lesleyann66@hotmail.com on 12 April 2021 about Wowcher.
I have just been online chatting via WhatsApp to a man called Aaron. Waiste of time. I ordered ONE firepit. I have been charged for TWO firepits from 2 different companies with 2 different delivery charges. I have received ONE... Read more
Money taken from my Mastercard Account 04 January 2021 £22.98
Complaint from Terence on 04 April 2021 about Wowcher.
Goods not received. Read more
Faulty iMac
Complaint from Vickey Ann on 28 March 2021 about Wowcher.
Ordered an iMac for my daughters for Christmas, they were excited they could finally do their online homework through the lockdown. Had problems from the get go started off freezing and running slow eventually couldn’t use, kept crashing, sent... Read more
Ordering error
Complaint from madeleine.hill3@gmail.com on 03 March 2021 about Wowcher.
On Tuesday 2 March, I was glancing through your sale items on my iPad. I’m unsure how it happened but I find myself ordering all kinds of things...and I don’t want any of them....I don’t even know what they are !! The... Read more
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