Wowcher Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Wowcher over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 19, 2024

Wowcher complaint process

Do you have a dispute or had a bad customer experience with Wowcher? Submit your Wowcher complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Wowcher.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Wowcher complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Wowcher?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Wowcher complaints chart

We have received 6 complaints about Wowcher over the last 12 months. The graph below shows a monthly breakdown.

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Wowcher complaint statistics

Curious about Wowcher's track record in addressing complaints within the Retail Company category? Dive into the all-time complaints data right here!

125
Total complaints
123
Open Complaints
0
Complaints pending
2
Complaints resolved
1.2
/10 125 ratings

How to contact the customer service of Wowcher?

Below, you will find the contact information for the complaint department of Wowcher. To amplify the impact of your complaint, please use our complaint form.

Corporate HQ address:
Pentagon House, Sir Frank Whittle Road, Derby, DE21 4XA
Contact form:

The corporate office of Wowcher is located at Pentagon House, Sir Frank Whittle Road, Derby, DE21 4XA. If you want to reach out to Wowcher through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Wowcher reviews: (125)

Authentic experiences shared by our community for your benefit.

Requesting a refund for a year

Complaint from h96 on 23 February 2021 about Wowcher.

I purchased 2 spa day vouchers for Mothers day in March 2020 (just before we happened to go into a national lockdown). Obviously, due to the pandemic, I've not been able to use the vouchers. I had requested a refund... Read more

Comments: 2
Rating:

Mattress

Complaint from Para53 on 20 February 2021 about Wowcher.

Ordered a orthopaedic mattress 10 inch thick received a cheap mattress and it's 7 inch thick totally different from picture but I ordered Read more

Comments: 0
Rating:

they took money from my account

Complaint from ali on 17 February 2021 about Wowcher.

i dont know what happen as wowcher took some money from my account and sent me email saying your order been placed and it will be deliver to your address!!i sidnt bought anything from them and yes in the past... Read more

Comments: 0
Rating:

contact for returns

Complaint from GlynnisFi on 10 February 2021 about Wowcher.

i have 2 radiator covers which are to small and i have completed everything i had been asked to do ie contacted the supplier via email which i have done 2 Feb and again 9 Feb. No reply. I contacted... Read more

Comments: 0
Rating:

Goods not strong enough

Complaint from Jeangilbertwales@gmail.com on 08 February 2021 about Wowcher.

ordered a garden box ,,the product very poor quality and not suitable for the use we intened Read more

Comments: 1
Rating:

parts missing.

Complaint from lorrainemcmurray17@gmail.com on 31 January 2021 about Wowcher.

bed arrived missing castorsbolts for headboard and no way to join two parts together. Read more

Comments: 0
Rating:

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