Wowcher Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Wowcher over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 28, 2024

Wowcher complaint process

Do you have a dispute or had a bad customer experience with Wowcher? Submit your Wowcher complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Wowcher.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Wowcher complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Wowcher?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Wowcher complaints chart

We have received 5 complaints about Wowcher over the last 12 months. The graph below shows a monthly breakdown.

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Wowcher complaint statistics

Curious about Wowcher's track record in addressing complaints within the Retail Company category? Dive into the all-time complaints data right here!

125
Total complaints
123
Open Complaints
0
Complaints pending
2
Complaints resolved
1.2
/10 125 ratings

How to contact the customer service of Wowcher?

Below, you will find the contact information for the complaint department of Wowcher. To amplify the impact of your complaint, please use our complaint form.

Corporate HQ address:
Pentagon House, Sir Frank Whittle Road, Derby, DE21 4XA
Contact form:

The corporate office of Wowcher is located at Pentagon House, Sir Frank Whittle Road, Derby, DE21 4XA. If you want to reach out to Wowcher through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Wowcher reviews: (125)

Authentic experiences shared by our community for your benefit.

Paid for goods on 1708 but not delivered

Complaint from Andrew James on 27 August 2021 about Wowcher.

Wowcher Order 44863507, Order Number 39030709, Wowcher Code Y3NHWS-G8KCPK, Item Number 44863507 Advised by Wowcher that goods should be delivered on or before 2408. No further contact since original delivery advice despite sending two emails to the vendor direct as advised.... Read more

Comments: 0
Rating:

Refund

Complaint from Subee on 20 August 2021 about Wowcher.

I bought a set of pans through Wowcher from Homevibe which I had to pay 4.99£ for delivery. The item had scratches and was extremely poorly made so I requested for a return label. It was soo expensive to send... Read more

Comments: 0
Rating:

Wowcher

Complaint from Poppydancer1944 on 18 August 2021 about Wowcher.

Bought a jacket through wowcher but the jacket is to big to send it back you have to send it the merchant who is in China it would cost a lot of money to send it to China but i... Read more

Comments: 0
Rating:

Wowcher keeps my £300 after redeeming time expired

Complaint from siobmeister on 16 August 2021 about Wowcher.

I ordered a denim dress and a velvet ottoman double bed from Wowcher and failed to redeem due to illness, which meant that Wowcher retains my money and I get no product. I would never have signed up to this... Read more

Comments: 0
Rating:

Refund

Complaint from Brianpainter1944@icloud .com on 15 August 2021 about Wowcher.

Purchased garden storage box for £39 was charged £375.99p via PayPal Read more

Comments: 0
Rating:

Refund refused by Renew Electronics

Complaint from Keith John Mantle on 14 August 2021 about Wowcher.

On June 26 I bought a refurbished iPad 16GB with case from Wowcher Order Number:38631981 and the order was redeemed by Renew Electronics.(F9HHWQ-VHNJF9).it arrived on 9721. It would not work in spite of help from Apple.so on 16721 I asked... Read more

Comments: 1
Rating:

UNABLE TO REDEEM 2 WOWCHERS

Complaint from Moll on 14 August 2021 about Wowcher.

I bought two Wowcher Gift PSR experiences one for my son and another for his wife. From the middle of June they have tried to book in at Woodbridge PSR on a weekday (they work weekends). Even with constant... Read more

Comments: 1
Rating:

Withholding refundcredit money

Complaint from SamH on 13 August 2021 about Wowcher.

Wowcher will not credit me back the £109.99 that is mine to spend as the date expired by one day. I was away finally visiting my parents for the first time since February 2020 and we were delayed leaving for... Read more

Comments: 0
Rating:

Robbery

Complaint from Kate0303 on 20 July 2021 about Wowcher.

I ordered on Wowcher a few items. The picture on wowcher different from the send items . The size incorrect. Huge delivery to pay for it and huge delivery to send it back . Tasteless game happening there . Items... Read more

Comments: 0
Rating:

False Selling

Complaint from Lesley Stott on 16 July 2021 about Wowcher.

I bought a hotel voucher for VOCO Hotel Haymarket Edinburgh for £69 for 1 night. When I tried to use it I was told although the hotel had rooms they would not allocate one to me under the Wowcher... Read more

Comments: 0
Rating:

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