My complaint:
I bought a hotel voucher for VOCO Hotel Haymarket Edinburgh for £69 for 1 night. When I tried to use it I was told although the hotel had rooms they would not allocate one to me under the Wowcher as only a certain number of rooms are available to Wowcher. They offered me dates later in the year which were not suitable for me. I bought a voucher to use when I was available to travel to Edinburgh … it had no restrictions on it. It is false selling. Complaint case raised against VOCO Haymarket by Wowcher 06817735
Wowcher Code V78R4Q-ETEFM9 Wowcher order 37778625
Suggested solution:
Refund £69 voucher price and also ensure VOCO Haymarket cannot market this type of offer again ... or make it clear that it is subject to a few rooms available each day under such offer.