Wowcher Complaint Sentiment: Negative

Our sentiment meter has identified a 100% increase in complaints about Wowcher over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Wowcher's offerings.

Sentiment data last updated on March 29, 2024

Wowcher complaint process

Do you have a dispute or had a bad customer experience with Wowcher? Submit your Wowcher complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Wowcher.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Wowcher complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Wowcher?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Wowcher complaints chart

We have received 7 complaints about Wowcher over the last 12 months. The graph below shows a monthly breakdown.

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Wowcher complaint statistics

Curious about Wowcher's track record in addressing complaints within the Retail Company category? Dive into the all-time complaints data right here!

125
Total complaints
123
Open Complaints
0
Complaints pending
2
Complaints resolved
1.2
/10 125 ratings

How to contact the customer service of Wowcher?

Below, you will find the contact information for the complaint department of Wowcher. To amplify the impact of your complaint, please use our complaint form.

Corporate HQ address:
Pentagon House, Sir Frank Whittle Road, Derby, DE21 4XA
Contact form:

The corporate office of Wowcher is located at Pentagon House, Sir Frank Whittle Road, Derby, DE21 4XA. If you want to reach out to Wowcher through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Wowcher reviews: (125)

Authentic experiences shared by our community for your benefit.

helping yourself to money from my bank

Complaint from Mary Lucas on 11 November 2021 about Wowcher.

From: mary lucas Sent: 03 November 2021 00:27 To: WOW Social Media Subject: RE: WOWCHER DEar Sits, I am making this complaint on the advice of BIZ I believe it was called. There have been various complaints - mostly unresolved but if I can just... Read more

Comments: 0
Rating:

Refund

Complaint from Jeanettekey6@gmail.com on 09 November 2021 about Wowcher.

I orderd 2 items costing 250 pound. 2 days later I tried to cancel my order and get a refund. I rang customer services but no answer just a voice mail saying no staff due to covid. I then sent... Read more

Comments: 0
Rating:

Rubbish goods

Complaint from Harrycat on 24 September 2021 about Wowcher.

I bought a garden storage box on 2.9.21. It is already warping and falling apart. Totally unusable for intended use. Order no 39127980 Read more

Comments: 0
Rating:

Not what I paid for in any way whatsoever

Complaint from bootsbailey on 19 September 2021 about Wowcher.

I really don't know where to start - it was a very embarrassing and unpleasant experience from start to finish. I bought a birthday gift for my sister for a Fizzy Afternoon Tea with one hours feeding the Llamas experience. We tried... Read more

Comments: 0
Rating:

No delivery for my order

Complaint from Yunusabid on 19 September 2021 about Wowcher.

I order smart watch 99.pound .wovcher offer me for 9.pund one week now no delivery Read more

Comments: 0
Rating:

Voucher Code scam

Complaint from Pamela10 on 17 September 2021 about Wowcher.

I booked an appointment on the 6th September on the phone and the merchant asked for my voucher code. I told the merchant my voucher code and the merchant said it has been redeemed already in May! I was... Read more

Comments: 0
Rating:

Never received item

Complaint from nancy22 on 09 September 2021 about Wowcher.

I ordered a double bed frame..Wowcher code 39131159,,order 3331021. I paid £20 extra for delivery!… it was supposed to be delivered by the 3 September 2021.. it’s now the 9th September.. I have contacted them on WhatsApp an got no... Read more

Comments: 0
Rating:

Bogus payment

Complaint from Brianpainter1944@icloud .com on 09 September 2021 about Wowcher.

£366 was taken from my account via PayPal that I have no recall if this transaction was mine ??? It was done in error I have no plans to travel far as my wife who is 74 has been ill... Read more

Comments: 0
Rating:

faulty goods

Complaint from maxybaby on 27 August 2021 about Wowcher.

I was promised a full refund to be payed back into my account where it was taken and 2 lots of postage refunded i have emails to this.The order num was 35668179 and the full refund was for £29.97.Goods... Read more

Comments: 0
Rating:

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