While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Stop and Shop over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 17, 2024
Do you have a dispute or had a bad customer experience with Stop and Shop? Submit your Stop and Shop complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Stop and Shop.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Stop and Shop complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 16 complaints about Stop and Shop over the last 12 months. The graph below shows a monthly breakdown.
Curious about Stop and Shop's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from Eileen Dillon on 16 March 2022 about Stop and Shop.
I have been a loyal customer for the past 17 years. All of a sudden, you guys have decided to give customers who are able to access Digital Coupons great deals and those of us who cannot use a Digital... Read more
Complaint from Garnet on 07 March 2022 about Stop and Shop.
I have had a my Emergency EBT MONEY held up because there was no Gerber BabyChicken and Gravy when i placed my order. I have spoken to 11 people including Supervisor I also called EBT EBT told me that... Read more
Complaint from tessy on 05 March 2022 about Stop and Shop.
i got the certificate and i wanted the larger supply of snapple ice tea 12 pk for 6.99 they gave me a certificate for the 6 pk for 4.99 which was in the flyer. i called them and the woman... Read more
Complaint from Ruby09 on 28 February 2022 about Stop and Shop.
I put my stuff up on the belt she didn't say hi. I said I don't have a stop and shop card . Throw my bag didn't want to bag for me I had to do it . Gave dirty... Read more
Complaint from katytoo on 27 February 2022 about Stop and Shop.
I no longer get SS flyer by mail, and it is almost impossible to read the flyer online as much of it is unreadably small. Each page has many popup adds which are very distracting and unappreciated when... Read more
Complaint from Don Pendagast on 26 February 2022 about Stop and Shop.
The new T01 all natural turkey sliced is very dry. So dry the thin slices the wider slices end up in fragments of a full slice. I also tastes extremely dry. Turkey. The turkey previously sold was moist... Read more
Complaint from Parusiewicz@yahoo.com on 24 February 2022 about Stop and Shop.
My password and sign in are correct but I cannot access my account. Several other people in my town are having same problem. I can’t order grocery or access digital coupons Read more
Complaint from DYN on 23 February 2022 about Stop and Shop.
I went to buy a few groceries and there was a guy cleaning up the parking lot. He got mad because I parked in a spot that had trash in it and he rudely told me to move my car.... Read more
Complaint from tmaldona on 22 February 2022 about Stop and Shop.
I don’t know what training takes place for stop n shop, but when you have someone working the register that obviously looks like they don’t want to be there is 100% not good.Not the first time I experienced this situation. Read more
Complaint from Patriots on 22 February 2022 about Stop and Shop.
1.This is the second time that I have bought S S rice cakes were most of them are broken. 2. I hate the digital coupons,I am older and the computer is a bit difficult for me,so this digital coupon thing... Read more
✅ 10 years experience in successful complaint resolution
✅ We will make sure that your complaint receives the attention it deserves📢
✅ Get help from our community, and help other people to make better choices
✅ 100% verified reviews from real people
