Stop and Shop complaint: out of stock replacement certificate for something on sale
Filed 5 Mar 2022 by theresa
i got the certificate and i wanted the larger supply of snapple ice tea 12 pk for 6.99 they gave me a certificate for the 6 pk for 4.99 which was in the flyer. i called them and the woman said you can only get the 6 pk which are in the flyer. i said no i want the 12 that was on sale for 6.99 she said no you can only get the flyer one. never happened before. when ever something was not on the shelf i could get the paper which stated the lower price and got that price, flyer or not. what gives…i am not sure this is a new policy . please advise. thank you.
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