While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Stop and Shop over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 19, 2024
Do you have a dispute or had a bad customer experience with Stop and Shop? Submit your Stop and Shop complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 18 complaints about Stop and Shop over the last 12 months. The graph below shows a monthly breakdown.
Curious about Stop and Shop's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from medw0526@gmail.com on 20 March 2024 about Stop and Shop.
Your store in Clinton Ct has seriously gone downhill. I have been a customer since the store opened in the 80s. I go in now and find products I used to get have been discontinued or replaced. For... Read more
Complaint from Cadance1727 on 19 March 2024 about Stop and Shop.
My friend works at store 17 the store manager he’s nothing but a bully germaphobe and ocd combined all he cares about cleaning not the employees he’s a bully to all the employees and doesn’t care about... Read more
Complaint from Kathryn in North Kingstown RI on 01 March 2024 about Stop and Shop.
While checking out my over priced Stop Shop items at self checkout an employees came over, folder her arm and glared at me while checking out. I asked her, can I help you? Instead of just walking away she... Read more
Complaint from Mrs. Winters on 01 March 2024 about Stop and Shop.
This particular employee was very disgusting. I saw him standing behind the register. Although the light above wasn’t on, he was still standing there. I politely asked him if he was open. He answered me very rudely. While ringing up... Read more
Complaint from Troublecat on 22 February 2024 about Stop and Shop.
As a long time shopper, I was surprised at the bad behavior my a manager at the Ossining store yesterday. I had purchased 13 packages of Senior Delectable Bisgue packets for kittys , I believed at this store . I... Read more
Complaint from Tracey a on 15 February 2024 about Stop and Shop.
I shop at stop and shop faithfully. Today I had experienced the worst customer service. My first experience was as I came down the pasta isle, there were three workers stocking shelves. Their carriage was on one side of the... Read more
Complaint from Myboys2102 on 16 January 2024 about Stop and Shop.
In severe weather they had employees outside. Collecting carts, it was weather that nobody should have been out in. They seem to not care about what their employees are going through in bitter cold and freezing temperatures Read more
Complaint from Fred Gardner on 31 December 2023 about Stop and Shop.
I routinely get expired products from this store. Canned stuff can be months past expiration date. Just bought smoked lox. No expiration date on package. Got it home opened it next day.... Read more
Complaint from xxxgoldenroses59xx on 15 December 2023 about Stop and Shop.
I applied at stop and shop in west Springfield Massachusetts Riverdale shops and I'm more then qualified to work there I have experience and I'm more then qualified to be a front end clerk and my application was rejected and... Read more
Complaint from lynnp0380 on 14 November 2023 about Stop and Shop.
I spent 2 hours shopping this morning for seniors for my paying job. I had a cart full of groceries and not one register open with a cashier. There were employees going through carts of return items but they said... Read more
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