While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Stop and Shop over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 20, 2024
Do you have a dispute or had a bad customer experience with Stop and Shop? Submit your Stop and Shop complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 18 complaints about Stop and Shop over the last 12 months. The graph below shows a monthly breakdown.
Curious about Stop and Shop's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from Taylorc61 on 11 November 2023 about Stop and Shop.
Since I sachet took over my ss delivery the food and packing job has been the worst. Today all 3 loaves of bread were smashed, apples were rotten, zucchini was old, watermelon was moldy, grapes were brown. Plus they sent... Read more
Complaint from vessli on 03 November 2023 about Stop and Shop.
My elderly parents were checking out at Stop and Shop at approx 7:30pm on Nov 2, 2023. At the checkout, my father was standing in front of the card reader which someone needed to access. A customer asked him to... Read more
Complaint from Drock on 26 September 2023 about Stop and Shop.
Tried to have a conversation about an item that is on sale and told me he didn’t want to talk and get out of his store and hit the road. The worst experience I’ve ever had at Stop and... Read more
Complaint from Stop and shop on 16 September 2023 about Stop and Shop.
Had a coupon for Cutie oranges it was supposed to rain up 299 and it didn't so I went to the store spoke with the manager and she claimed that I picked up the wrong kind and I brought her... Read more
Complaint from RoseOccean on 12 September 2023 about Stop and Shop.
This Charles St. stop n shop didn’t used to be a hell. I’m a frequent shopper used to grab my groceries there for yrs. BUT NO MORE!! Recently, they hired a Haitian male employee who’s on the floor ... Read more
Complaint from marykatek on 01 June 2023 about Stop and Shop.
To whom it may concern, I recently purchased stop and shop brand boneless chicken breasts. However, when I was eating my meal I noticed a few small bones in my chicken. I was able to catch it and spit it out... Read more
Complaint from Jessie95 on 12 May 2023 about Stop and Shop.
Costumer service employee was extremely unprofessional and disrespectful while shopping yesterday . I was givin a attitude and dirty looks while simply needing something taken off of my bill and when if the woman are you ok ? Is there... Read more
Complaint from mslynne292@yahoo.com on 29 April 2023 about Stop and Shop.
This Stop Shop in New Dorp SINY is horrible as far as keeping things in stocks when they run out of a particular item it usually takes a month or longer to restock the shelf this drives me mad... Read more
Complaint from DAHR on 10 April 2023 about Stop and Shop.
On Saturday, I had to pick up a few things. The self-checkout was too busy, so I decided to use a cashier. While waiting, there was an older gentleman in front of me. During this whole time,... Read more
Complaint from Isa Salz on 04 March 2023 about Stop and Shop.
Even having the stop and shop card, many specialssaving only allowed with digital coupons that many older people (like me) are not familiar with. They want to make savings more complicated. I do had to try price rite to get cheap stuff.... Read more
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