Stop and Shop complaint: Repeating Deli issues

Complaint from Lrogers reported on 02 June 2022 about Stop and Shop

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Complaint resolved
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My complaint:

Three times I’ve had problems with items coming out of your deli. Mostly cheese. On May 22 I purchased four large party platters it cost to be almost $200. I also ordered over-the-counter a pound of Land O Lakes American cheese. When I got home I put the cheese in the refrigerator as I always do A few days later I went to make some grilled cheese and found black in between multiple small pieces of broken up cheese. It looks as though the slicer had not been cleaned andor the employees hands were dirty. I’m not sure. The cheese was not edible or appetizing. I spend a minimum of $100 a week at your grocery stores and quite honestly I’m very disappointing. Another time I shopped at the same Stop Shop and I got the end pieces of the 5 pound block of Land O Lakes American. I could not even make a whole piece of cheese out of the crumbles that I had received. That was ordering it over the counter. Your pre-cut system also needs attention. As the items coming out of there that are pre-cut I have already expired or are cut to thick.

Suggested solution:

Retrain -review and follow up.

Stop and Shop complaint Repeating Deli issues
Stop and Shop complaint Repeating Deli issues
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