Stop and Shop complaint: Pharmacy controlling inventory dollars creating “have to order” scenario for medications

Complaint from Pharmacy Customer reported on 11 November 2021 about Stop and Shop

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My complaint:

My doctor prescribes 90 days of Farxiga at a time. In order to apparently keep pharmacy inventory dollars down, the pharmacy only keeps a small amount of Farxiga on hand. The pharmacy always says they have to order it. A two day order delay X 4 times a year, is a weeks worth of medication lost each year. I have been a loyal customer but now will look for a new pharmacy that caters to its customers.

Suggested solution:

Keep proper amount of inventory on hand at your pharmacy - at least a 90 day supply.

Stop and Shop complaint Pharmacy controlling inventory dollars creating “have to order” scenario for medications
Stop and Shop complaint Pharmacy controlling inventory dollars creating “have to order” scenario for medications
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