While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Stop and Shop over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 30, 2024
Do you have a dispute or had a bad customer experience with Stop and Shop? Submit your Stop and Shop complaint through our platform to support its escalation, prompting their customer service to resolve it.
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Finally, we can turn your complaint into a professional Stop and Shop complaint letter — and send it to their corporate office on your behalf.
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We have received 17 complaints about Stop and Shop over the last 12 months. The graph below shows a monthly breakdown.
Curious about Stop and Shop's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from Alpha19 on 22 January 2021 about Stop and Shop.
Hello this happened at stop and shop amity new haven. I was shopping when noticed a man with a bloody bandage on his back part of his neck as I stood behind him waiting to get some deli meats... Read more
Complaint from KapQ4 on 21 January 2021 about Stop and Shop.
Greetings, My name is Rod Saunders. I’m a resident of Co-op City in the Bronx since 1979. I also sit on the Board of Directors of Riverbay Corp. for Co-op City which is a $200m development. You... Read more
Complaint from snoredawg on 20 January 2021 about Stop and Shop.
let me begin, went to Braintree store with a set plan to go in and out due to Covid , which should be eveybodys mindset . I have been shopping at the Braintree store for over 25... Read more
Complaint from Sunshine83 on 19 January 2021 about Stop and Shop.
Just got receiving my delivery. Noticed an item was missing. Contacted them via phone. Let them know the item was missing. Was told I would be refunded. Was never refunded. After I gave them nothing but praise. Never had issues... Read more
Complaint from sandyhazan on 18 January 2021 about Stop and Shop.
I have been a customer of Stop and Shop for years. The idea of the scanning is great but i get audited often, especially if i only buy a few items. The last time i had five and... Read more
Complaint from D m on 18 January 2021 about Stop and Shop.
Why do the not enforce the mask state mandatory law Read more
Complaint from terry.com on 15 January 2021 about Stop and Shop.
Stop and Shop online says they take competitors coupons when you go to Stop and Shop with competitors coupons they DONT take them I went to 3 STOp and Shop stores so... Read more
Complaint from Jessm5193 on 15 January 2021 about Stop and Shop.
Went to purchase toilet paper, toilet paper was on the display shelf and not unwrapped from transportation packaging and labled 2$1 i went to purchase the two bundles of toilet paper as it was advertised and the store refused... Read more
Complaint from 10 Clowns on 13 January 2021 about Stop and Shop.
On Monday January 11 2020 at about 7 PM. I wished to purchase a large piece of Salmon on display on ice. I requested the the side of the piece that was thin to be trimmed off. The... Read more
Complaint from Csav on 12 January 2021 about Stop and Shop.
I went in for a quick item and waited in a line of over 12 people JUST to self checkout. The self checkouts were 12 closed and half functional. There were only 2 out of ALL their staffed registers open... Read more
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