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Stop and Shop complaint: SICK OF BEING AUDITED AND HAVING ISSUES!

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Filed 18 Jan 2021 by sandra

I have been a customer of Stop and Shop for years. The idea of the scanning is great but i get audited often, especially if i only buy a few items. The last time i had five and had to rescan, fine. But now today again i get audited and have to rescan my seven items. They could not figure out how to get rid of my scanned order and it would not accept my card because it was attached to the items scanned on the phone so not only was i inconvenienced having to rescan all my items, i could not even attach it to my card to get my rewards!

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1 comment

  1. CLG

    I was audited today, one of many audits here at Dumont Stop & Shop. I was purchasing 3 cases of water, nothing else, so I walked out because this is ridiculous. I'm constantly audited and feel like I'm being treated like a criminal. The manager and staff don't care either. STOP THE UNFAIR AUDITS. I GET AUDITED AT NO OTHER STORES EVER.

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