Stop and Shop complaint: Refund

Name: Refund
Item: Stop and Shop
Author: Shantee

Open 19 Jan 2021 261 views Supermarkets / Grocery Stores

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Filed 19 Jan 2021 by Shantee

Just got receiving my delivery. Noticed an item was missing. Contacted them via phone. Let them know the item was missing. Was told I would be refunded. Was never refunded. After I gave them nothing but praise. Never had issues with them before.

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Case details

Status: Open
Company: Stop and Shop
Filed: 19 Jan 2021
Desired resolution: They need to just refund the item or apologize for lying about the refund
Problem: Promised refund for missing item not paid
About: grocery delivery

Progress

Filed
Company notified
Company replied
Resolved

19 Jan 2021 Complaint filed and published
19 Jan 2021 Message from Bizzy: we notified Stop and Shop about this complaint.

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