While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Stop and Shop over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 17, 2024
Do you have a dispute or had a bad customer experience with Stop and Shop? Submit your Stop and Shop complaint through our platform to support its escalation, prompting their customer service to resolve it.
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Finally, we can turn your complaint into a professional Stop and Shop complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 16 complaints about Stop and Shop over the last 12 months. The graph below shows a monthly breakdown.
Curious about Stop and Shop's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from JS Provanzano on 02 February 2021 about Stop and Shop.
Dear SirMadam: This has happened too many times, so it is time to voice a complaint. In the past, when my Fuel Points have disappeared, I let it go. This time is just enough is enough. As a 73 year... Read more
Complaint from Shopper1 on 30 January 2021 about Stop and Shop.
Extremely poor customer service... Management does not care in the least ... Store poorly stocked .... while I realize there is a pandemic- this is the only stop shop that never restocks ... items can be out for weeks ... I... Read more
Complaint from Hunter76 on 30 January 2021 about Stop and Shop.
No ammonia whether Thursday morning when i did shopping or the day if the week when they delivered. Lysol spray and other items are in small amounts Hardly any grapefruit juice. Hamburger helper no you has hear of it.... Read more
Complaint from mns on 29 January 2021 about Stop and Shop.
My wife was traveling on Cat Rock Road, which is very narrow. She stopped and pulled to the side to let a Stop and Shop truck pass. The truck side-swiped our car, a silver Subaru Outback. She beeped to get... Read more
Complaint from npguy1234 on 29 January 2021 about Stop and Shop.
The rack of free local papers and magazines includes a paper titled The Good news Today. This paper purports to be a christian paper...in actuality, it is a far right paper that spreads harmful, offensive, hateful, fraudulent, or otherwise objectionable... Read more
Complaint from amiddle434 on 29 January 2021 about Stop and Shop.
Recently shopped at store on Lacey Road in Whiting, NJ. Purchased, among other things, tomatoes on the vine, a quart of whole milk dated Jan 31st, and a loaf of Strohemann's bread. 1. By the next day, the... Read more
Complaint from Ms. Toby on 28 January 2021 about Stop and Shop.
I am 76 years old and live in a development with over 1500 apartments. I either have to pay someone to take me to this store or take a cab both ways, as I have severe RA and am not... Read more
Complaint from Sandykins52@gmail.com on 27 January 2021 about Stop and Shop.
Waited 5 minutes while ignored no other customers. Then she made me take a number still no other customers. Then she came over acting like I was putting her out. Made me move 3 times said she... Read more
Complaint from Navygirlmommy on 26 January 2021 about Stop and Shop.
I was shopping for eye drops as I was about to make my selection I was bumped into the shelves lost my balance fell into my wagon. I was very startled since it happened from behind. An... Read more
Complaint from lbrudolph on 23 January 2021 about Stop and Shop.
I was recently in StopShop in Hyannis, MA and there was a woman I know in the checkout line with no mask. I said something to her but am angry with myself for not reporting her. When I... Read more
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