While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Stop and Shop over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 30, 2024
Do you have a dispute or had a bad customer experience with Stop and Shop? Submit your Stop and Shop complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Stop and Shop.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Stop and Shop complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 17 complaints about Stop and Shop over the last 12 months. The graph below shows a monthly breakdown.
Curious about Stop and Shop's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from June Christensen on 26 September 2020 about Stop and Shop.
Aisles blocked with promotional stands making it hard to keep Distance from others. An audit was done of my scanned groceries- worker without gloves was touching my food! Aisles were marked with up and down arrows and shoppers were not being monitored-... Read more
Complaint from Lisa Bost on 04 April 2020 about Stop and Shop.
No back order at the company or have to wait. Read more
Complaint from Bchase6 on 27 March 2020 about Stop and Shop.
What is the point of having an arrangement for the elderly and disabled to come in and shop when the store opens and it is not stocked AT ALL!! THIS is the second time, I do not want to... Read more
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