While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Stop and Shop over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 30, 2024
Do you have a dispute or had a bad customer experience with Stop and Shop? Submit your Stop and Shop complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 17 complaints about Stop and Shop over the last 12 months. The graph below shows a monthly breakdown.
Curious about Stop and Shop's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from DJoyner on 12 January 2021 about Stop and Shop.
On January 11, 2021, I went into Stop Shop to purchase some items. I saw Hebrew frank that was market $3.79. But when I got to the counter to pay for them the price said, $ 11.00. I went... Read more
Complaint from Brooklyn Shopper on 10 January 2021 about Stop and Shop.
At this location there are 6 recycling machines 2 for Plastic 2 for Glass 2 for Cans Let me preface this comment with, I bring my recycled items from my home once a month. But on any given day I... Read more
Complaint from zt2021 on 09 January 2021 about Stop and Shop.
I called in 3 times regarding the Western Union Service. Long story short, on the website it was listed that the service closes at 21:00 (9 pm), and I doubled checked by calling around 20:00, and received the response that... Read more
Complaint from hollyantisell on 08 January 2021 about Stop and Shop.
Recently my daughter tested positive for covid and I am not able to go to the store for groceries. I thought I was using Peapod until the end of my transaction. I was charged $154.57. My order... Read more
Complaint from Randheerp on 06 January 2021 about Stop and Shop.
I have seen on social media side 5 in one sofa sets. I have process and payment was paid but not proceed further any item delivery status. I have found delivery order number. Also attached the detais. So please i... Read more
Complaint from Mobuzz3 on 05 January 2021 about Stop and Shop.
I purchased a 24 pack of Stop Shop AcadiaSpring Water. On December 11, 2020. I went to recycle the water bottles at the recycling center of their store, the machine would not read the barcode. I went inside... Read more
Complaint from daviddduke@hotmail.com on 29 December 2020 about Stop and Shop.
I bought chicken breast on sale for about nine dollars a package but here use to be four breast in a pack now there are three. the breast are bigger than a turkey breast. I don't even want my money... Read more
Complaint from Lboucher on 26 December 2020 about Stop and Shop.
I purchased a spiral glazed ham that stated glaze packet included. When I went to cook it for my Christmas dinner the glaze pack was not included as stated. It ruined my dinner. Read more
Complaint from Samii on 01 November 2020 about Stop and Shop.
On friday i went to stop and shop. The deli clerk candice was extremely rude roller her eyes suckinhmg her teeth and trying to ignore me when i kept saying excuse me is to see if the deli was still... Read more
Complaint from Missy..Me1 on 18 October 2020 about Stop and Shop.
As I approached line 12, I started to place my groceries on the belt and the cashier by the name of Olga (short blonde hair) says loud and rude, “Don’t put that on there!! Because I aint lifting it!!”I honestly... Read more
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