Complaint: Bottle return

on 05 January 2021 about Stop and Shop in category Supermarkets / Grocery Stores

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My complaint:

I purchased a 24 pack of Stop Shop AcadiaSpring Water. On December 11, 2020. I went to recycle the water bottles at the recycling center of their store, the machine would not read the barcode. I went inside to the customer service counter I explained to the manager that the machine would not take their brand in the recycling machine. The manager was rude and refused to help me he just shrugged his shoulders. I understand about Covid but he could have told me he couldn’t take the bottles back but give me the money that I had to pay to purchase the water bottles. Since the store is charging me the deposit for the water bottles.

0 0 vote
Justified complaint?

Suggested solution:

Give me the deposit money for 24 bottles that I could not return.

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