Stop and Shop complaint: Customer Service Personnels
Filed 9 Jan 2021 by Ziyi
I called in 3 times regarding the Western Union Service. Long story short, on the website it was listed that the service closes at 21:00 (9 pm), and I doubled checked by calling around 20:00, and received the response that as long as I get there before 9 it’ll be fine. So I took off and arrived at around 20:30, then was told that it closes at 20:00 now magically with also quite bad an attitude, with response such as I don’t know who you spoke to on the phone even though it was very clear that those two were the only people answering the phone calls.
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