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Stop and Shop complaint: Unprofessional Worker

Open 210 views Supermarkets / Grocery Stores

Filed 18 Oct 2020 by Regina

As I approached line 12, I started to place my groceries on the belt and the cashier by the name of Olga (short blonde hair) says loud and rude, “Don’t put that on there!! Because I aint lifting it!!”I honestly was taken back by the comment.. I couldn’t believe anyone would say that to any customer.. Then she preceded to tap on the plexiglass with her nails and shoo”s me back with her hand and says “BACK UP” She then scans my groceries and leaves the 24 pack of Snapple on the belt for me to remove.. I think it’s absolutely disgusting the attitude this woman had. Not only was she rude to me she was rude to the customer in front of me and behind me .. it’s just not normal. Out of all the Stop n Shop’s I’ve been to on Staten Island this was the worst experience I’ve ever had. I will Never return to that particular store again.. As soon as I left I called the store and asked to speak to a manager. The mangers name was Frank. He was extremely apologetic; he said he’d speak to the cashier and rectify the problem. I promise you I’m not the only one who complained. Terrible absolutely terrible..

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