terrible printing of weekly bulletins
Complaint from Bosshart on 24 June 2021 about Stop and Shop.
TERRIBLE PRINTING OF WEEKLY BULLETIN: Read more
Stop and Shop complaints
Stop and Shop Complaint Sentiment: Positive
While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Stop and Shop over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 5, 2024
Stop and Shop complaint process
Do you have a dispute or had a bad customer experience with Stop and Shop? Submit your Stop and Shop complaint through our platform to support its escalation, prompting their customer service to resolve it.
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Stop and Shop complaints chart
We have received 17 complaints about Stop and Shop over the last 12 months. The graph below shows a monthly breakdown.
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Stop and Shop complaint statistics
Curious about Stop and Shop's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!
304
Total complaints
303
Open Complaints
0
Complaints pending
1
Complaints resolved
1.0
304 ratings
0% of all complaints resolved
Stop and Shop reviews: (304)
Authentic experiences shared by our community for your benefit.
Nasty employee
Complaint from Rxdrv1954@gmail.com on 21 June 2021 about Stop and Shop.
On 62121 at 8: 45 am I shopped at your Bayshore Stop n Shop. I do instacart shopping for a living. Unfortunately I have no choice where I go , it's up to my customers. I ... Read more
Groceries with mold.
Complaint from Aigul on 21 June 2021 about Stop and Shop.
I think this is the only one Stop and Shop I have been in such a shock. Wherever I go there, the products do not look like they are fresh and they are not. Everytime, there is a mold I... Read more
NO RESTOCK
Complaint from ace on 19 June 2021 about Stop and Shop.
My Fiancé and I are loyal customers who shops at stop n shop almost everyday. we have been lied to about food items being restocked the next following days of when we bring it up to their attention!! We have... Read more
Computer system
Complaint from 4672130@gmail.com on 19 June 2021 about Stop and Shop.
The New system at STOPshop is horrible. It rarely accepts appropriate coupons,the scales don't work at all.,plastic bag sets it off calling for help,if item is to light it doesn't register even though item was scanned, even scanned accepted items... Read more
bag tax
Complaint from jrusso01 on 07 June 2021 about Stop and Shop.
Ct. implemented a single use PLASTIC BAG. 10 tax. Stop and Shop stopped using plastic bags, good thing, BUT the SELL for .10 c a REUSABLE paper bag which does NOT fall under this tax. ... Read more
Digital Coupons
Complaint from Dougd628 on 04 June 2021 about Stop and Shop.
The Stop Shop website is not functioning as of 642021 1:35 PM. If it is not working by Saturday 65, then how are we supposed to process our digital coupons? Read more
overcharged chicken breast
Complaint from mrrsrottweiler on 03 June 2021 about Stop and Shop.
your weekly ad said $1.87 lb for boneless ,skinless chicken breast . which is amazing price . I looked at my reciept and my 8 packages of chicken . they matched 4 out of... Read more
Pre packaged meat
Complaint from Mla on 03 June 2021 about Stop and Shop.
The quality of the meat has gone way down. The New York strip steaks are so tough it is like chewing on fat all the time. The bone-in pork chops are smaller than when cut in the store and they... Read more
Out of stock, messy merch, blocked lanes, non working checkouts
Complaint from gkneeisme on 03 June 2021 about Stop and Shop.
This store is consistently out of quarts of milk. Nothing in the case. Egg section is half or fully empty. Frozen food sections are 23 empty with the bags and boxes thrown around. Today there was a thick wire blocking... Read more
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