While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Stop and Shop over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 25, 2024
Do you have a dispute or had a bad customer experience with Stop and Shop? Submit your Stop and Shop complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 18 complaints about Stop and Shop over the last 12 months. The graph below shows a monthly breakdown.
Curious about Stop and Shop's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from slevy on 13 July 2021 about Stop and Shop.
yes I was at the Bayside NY stop and shop Sunday July 11th at about 6 :30 pm purchasing cigarettes near the helpcigarette counter. I was looking for a certain type and it was hard to see(I was wearing... Read more
Complaint from Shortyshortness on 10 July 2021 about Stop and Shop.
This is the 6th time I’ve bought meat (lamb pork) from this location after getting home opening the package the meat smells foul. Absolutely disgusting!!! Maybe they are not practicing safe meat handling but something needs to... Read more
Complaint from Karenann on 10 July 2021 about Stop and Shop.
I bought some broccoli for my family dinner. As I was prepping it I saw bugs on top of the crowns of the broccoli....back to Big Y I go...DISGUSTING Read more
Complaint from M.D. on 10 July 2021 about Stop and Shop.
Since June 22, 2021, I have seen flies buzzing in and around the deli department at Stop and Shop in Manchester. FYI: Flies can carry deadly diseases. I pointed out the flies to the meat-cutter. No response except: Huh? There is one... Read more
Complaint from edensaltanazia on 05 July 2021 about Stop and Shop.
stop and shop refuses to give me than one shirt. when i asked for another shirt Mary the hiring manager threatened to fire me and never gave me another shirt. I was suspended for 3 no call no shows and... Read more
Complaint from Cape cod on 02 July 2021 about Stop and Shop.
Digital coupons--you used to have the old flyer and the new one up before the the actual day. Today is July 1 and I do my store list Thurs.evening before I go to the store on Friday. Why was... Read more
Complaint from Tatyana on 01 July 2021 about Stop and Shop.
this was the first and the last time i came to this store to shop first it was a strange woman who instead of saying first excuse me as she was trying to by pass me, she rubbed against me almost... Read more
Complaint from lisak722@gmail.com on 01 July 2021 about Stop and Shop.
The store was recently renovated but the paper shopping bags are so thin, I put my fingers right through them. Read more
Complaint from Chelle521 on 30 June 2021 about Stop and Shop.
We shopped and then when we went to the register, the clerk said that the coupon policy had recently changed (according the SS website January). She called the front end manager who told me that they no longer take self-printed... Read more
Complaint from UnhappyCustomer23 on 25 June 2021 about Stop and Shop.
I used to love shopping here. After my last experience I would advise people to stop shopping here (pun intended). They have so few cashiers and if you do a week’s worth of shopping there isn’t enough space to self checkout.... Read more
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