While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Shoppers Drug Mart over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 3, 2024
Do you have a dispute or had a bad customer experience with Shoppers Drug Mart? Submit your Shoppers Drug Mart complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 35 complaints about Shoppers Drug Mart over the last 12 months. The graph below shows a monthly breakdown.
Curious about Shoppers Drug Mart's track record in addressing complaints within the Pharmacy category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Shoppers Drug Mart. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Shoppers Drug Mart by calling 416-256-9642. If you want to reach out to Shoppers Drug Mart through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Lisa unhappy customer on 09 October 2020 about Shoppers Drug Mart.
Long wait times at pharmacy, cosmetic staff wouldn't honour the sale price for an old sticker not removed from shelf and sale stickers for flyer items not always put out. Read more
Complaint from halifaxcustomer on 07 October 2020 about Shoppers Drug Mart.
I asked a middle-aged woman (short white hair) working at this location about where I could find the post office (usually within the store). She proceeded to yell at me with a lot of hostility and anger before walking away.... Read more
Complaint from Virtus on 01 October 2020 about Shoppers Drug Mart.
I'm diabetic and I refill all my medications at Shoppers Drug Mart at York University. On or about September 8th, my doctor added Forxiga to my medications. After taking it for about ten days, I was uncomfortable with the side... Read more
Complaint from StacyEst1983 on 30 September 2020 about Shoppers Drug Mart.
Twice now I've attempted to fill a medication, that despite a week between applying for a refill and needing to pick up the refill, they have not had the medication for me on time. This last time, they did not... Read more
Complaint from MT on 30 September 2020 about Shoppers Drug Mart.
Today 9292020 , I had a very unpleasant experience with you guys. While we were shopping there was a rack that caused my four year old son to trip. He fell and hit his head with the rack scraping his... Read more
Complaint from Paudash on 29 September 2020 about Shoppers Drug Mart.
My doctor faxed a prescription to Shoppers for a blood thinner medication in pill form. The strength of each pill was supposed to be 5 mg, which I was supposed to cut in half, taking 2.5 mg in the morning,... Read more
Complaint from trottinaround on 21 September 2020 about Shoppers Drug Mart.
I was there to purchase a blood pressure monitor and the revitive ultrasound machine. I called to ask about monitors and I was told there were several there I asked about the Life Brand 12 and Bios 12 which... Read more
Complaint from magulnik on 21 September 2020 about Shoppers Drug Mart.
Shopped today at 1:58 pm. Got to the cash with what i was purchasing. Asked for a rain check for the six pack paper towels that were on sale at $2.99. Cashier called her manager who refused. I ask to... Read more
Complaint from Actionkid on 19 September 2020 about Shoppers Drug Mart.
Follow Shoppers drug marts release date gore an email to tell me when it would be available online. I signed into shoppers at 6pm sept 18 as directed to and website was not working I tried for 2 hrs and when... Read more
Complaint from Maxine Szeftel on 17 September 2020 about Shoppers Drug Mart.
I received a script from my doctor which I needed filled that same day. I called Shoppers to get them to get the script ready to be picked up. The script was for 10 pills. I was put on... Read more
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