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Shoppers Drug Mart complaint: Rude customer service

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Filed 7 Oct 2020 by Sheeva

I asked a middle-aged woman (short white hair) working at this location about where I could find the post office (usually within the store). She proceeded to yell at me with a lot of hostility and anger before walking away. It was a shocking encounter.

I spoke with an assistant manager who didn’t seem very serious about addressing the issue.

Date of incident: October 6.

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