Complaints about Shoppers Drug Mart

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Statistics of Shoppers Drug Mart in the category Pharmacy

70 complaints last year
1.2 /10
194 ratings
194

Shoppers Drug Mart complaints:

No service

Complaint from on 05 December 2022 about Shoppers Drug Mart in category Pharmacy

Entered store wearing mask. Gave prescription to counter for wife. Wanted a drop off and call for pickup. Wife tested covid19 positive with home test kit. I tested positive at Etobicoke General. I was refused service and told someone without... Read more

Comments: 0
Rating:

Rude employee and shit service

Complaint from on 04 December 2022 about Shoppers Drug Mart in category Pharmacy

I went there asking to smell some fragrances on Saturday (dec 03 2022) I am also a store manager in the same mall and was gifting my assistant manage a cologne as she was moving towards something better. As soon I... Read more

Comments: 0
Rating:

Racism

Complaint from on 01 December 2022 about Shoppers Drug Mart in category Pharmacy

The beauty manager Adam made personal comments on me. He clearly cornered me since I am brown. Said some extremely disgusting things inside a work setup. I reached out to the store manager and he agreed and said “Adam needs... Read more

Comments: 0
Rating:

Rude employee

Complaint from on 30 November 2022 about Shoppers Drug Mart in category Pharmacy

I had called the pharmacy at 3:53 asking how long my prescription had and they said like 2 hours well I said I had work at 5 and would love to be able to pick up before work and they... Read more

Comments: 0
Rating:

bad customer service

Complaint from on 28 November 2022 about Shoppers Drug Mart in category Pharmacy

Every year I buy perfumes at Shoppers and every year I get gift of purchase with Versace perfumes, this time I did not get it, so I asked the women where my gift is and I was told she has... Read more

Comments: 0
Rating:

Charging seniors for Rx

Complaint from on 17 November 2022 about Shoppers Drug Mart in category Pharmacy

Hello. I filled my script out on Oct 17 and shoppers charged me 60.00 yea sixty dollars!!! To fill it. I received a new Rx for this month and my new pharmacist said no charge and Shoppers ripped me off. I would... Read more

Comments: 0
Rating:

Pharmacist

Complaint from on 10 November 2022 about Shoppers Drug Mart in category Pharmacy

They hold your medications and wont release them even a few days early, they are rude and non compassionate. Very rude staff at Surrey Central Shoppers drug mart Read more

Comments: 0
Rating:

rude customer service

Complaint from on 06 November 2022 about Shoppers Drug Mart in category Pharmacy

I asked the cashier nov52022 at 17:25:50 named Savana receipt info 0970 1011 829679 100120 3 if shoppers had an offer today because otherwise i would redeem my points and she said we have 20 times the points for purchases... Read more

Comments: 0
Rating:

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