Complaints about Shoppers Drug Mart

On this page you can see which complaints are submitted about Shoppers Drug Mart.

How to file a Shoppers Drug Mart complaint?

Whatever your complaint about Shoppers Drug Mart is, follow the next three steps in order to have the best chance of resolving your complaint.

1. Click on the 'File Shoppers Drug Mart complaint' button.
2. Describe your complaint in detail, and suggest how Shoppers Drug Mart should resolve it.
3. Submit your complaint directly to Shoppers Drug Mart and mention that you posted your complaint on

Statistics of Shoppers Drug Mart in the category Pharmacy

43 total complaints
1.7 /10
18 votes

Complaints timeline

Customer Service

Complaint from on 21 January 2021 about Shoppers Drug Mart in category Pharmacy

). I am writing to submit a complaint. I have on 2 occasions tried to get a refill of my medications. This medication you don't normally carry. I understand that, However both times I came into the pharmacy to order... Read more

rip off pricing

Complaint from on 14 December 2020 about Shoppers Drug Mart in category Pharmacy

I needed a fever thermometer I have two with dead batteries. Could not buy batteries for the dead units Replacement $25.00 for what should be a dollar store item. I was trapped by covid lock lock down and... Read more