Shoppers Drug Mart complaint: Flu shot disorganization

Totally disorganized and very inefficient

There at 11:00 – number 3

Took about 34 of an hour

No space allocated for people arriving or waiting for shots

Crowd drew to about sixteen people mulling around

After registering with the pre-registration on line form was given a number

They then proceeded to work through the line registering about ten people before the pharmacist went into the back room and took about another fifteen minutes before they started to give shots

Took 45 minutes – with a crowd that increased to sixteen people at one point- stood around – some asking what to do- others waiting for a number to be called

Absolutely what generally is referred to as a cluster F

Everyone standing around and nothing good to be said about what was happening

I generally don’t complain but when I see total disorganization with an obvious lack of preparation in advance and inadequate space dedicated to a service I feel obliged to express my opinion