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Shoppers Drug Mart complaint: Accident with injury in store

Open 199 views Pharmacy

Filed 30 Dec 2021 by Lisa

While shopping in the Gravenhurst store I sustained an injury. I was viewing items on a display and automatically turned to my right to walk to the next isle and was hit in the face and cut by a piece of rough corrugated cardboard. I was initially stunned and then realized there was a cart on wheels being used to put products out and hold flattened boxes.
Th injury was very close to my eye and I asked two ladies standing close by if there was any blood. Hey gasped and suggested I speak to a staff member. I thought that was best as someone in store should be made aware. I walked back to the pharmacy and told the cashier that I felt someone should be made aware and she agreed. She called someone on the phone and a few moments later the phone rang back where yet another person told the person calling that I wished to speak with someone. While I waited one of the Chomsky that was aware of what had happed came to me with her phon an I was confused as to what she wanted but figured out afterwards she was trying to show it to me on her camera setting. I was told to go to cash three to see the store manager. As I walked in the direction I was approached and asked if I was the one that something happened to. At this Time she said that she is the store manager and asked what happened. I explained what had happened and she said “yes, that’s my stocking cart”. I suggested that I felt that a staff person should be made aware.

Shoppers Drug Mart complaint: Accident with injury in store
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