Shoppers Drug Mart Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Shoppers Drug Mart over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on May 2, 2024

Shoppers Drug Mart complaint process

Do you have a dispute or had a bad customer experience with Shoppers Drug Mart? Submit your Shoppers Drug Mart complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Shoppers Drug Mart.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Shoppers Drug Mart complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Shoppers Drug Mart?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Shoppers Drug Mart complaints chart

We have received 35 complaints about Shoppers Drug Mart over the last 12 months. The graph below shows a monthly breakdown.

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Shoppers Drug Mart complaint statistics

Curious about Shoppers Drug Mart's track record in addressing complaints within the Pharmacy category? Dive into the all-time complaints data right here!

272
Total complaints
268
Open Complaints
0
Complaints pending
4
Complaints resolved
1.2
/10 272 ratings

How to contact the customer service of Shoppers Drug Mart?

Below, you will find the contact information for the complaint department of Shoppers Drug Mart. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
416-256-9642

You can contact the customer service of Shoppers Drug Mart by calling 416-256-9642. If you want to reach out to Shoppers Drug Mart through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Shoppers Drug Mart reviews: (272)

Authentic experiences shared by our community for your benefit.

Harassment and being accused of stealing

Complaint from Eleu on 13 May 2019 about Shoppers Drug Mart.

To whom this may concern. I visit Shoppers Drug Mart on Eglinton and Caledonia daily, to receive my methadone medication. I understand there is a huge stigma around individuals who for whatever reason find themselves medicated on methadone. With that said... Read more

Comments: 0
Rating:

They did NOT activate my card

Complaint from Tammy on 01 April 2019 about Shoppers Drug Mart.

I bought a mastercard worth 100 on Thur March 28th, went home and tried giving the numbers to my daughter who I was buying it for! She called me back to say it didn’t work. I called the number on... Read more

Comments: 2
Rating:

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