Shoppers Drug Mart complaint: Ripped Off and Treated Poorly
Filed 17 Oct 2022 by Leah
My son bought a pair of ear buds yesterday and when he got home he realized there was no earbuds in the package. He waited until today to talk to a manager whom told him there’s nothing they can do!?! I called them, spoke with a manager who I explained very politely what happened and she says just hold a minute I’ll talk to someone that knows, she then hung up on me. I called back and someone that claimed to be a manager was very rude. I found out he’s not the manager but introduced himself as one. By this time I’m completely frustrated and demanded to talk to someone that can help. He then hung up on me. My son deserves a refund or a replacement. This is beyond horrible customer service
Report
Discussion
0 comments
No comments yet. Been through something similar with Shoppers Drug Mart? Start the discussion above.
More Shoppers Drug Mart complaints
View all 276Belittled in front of other customers
I had purchased a electric scooter from shoppers drug mart on the 26th of October 2022 at approx 10 am…
Bad photo
Had a photo taken for my passport at Shoppers. Than I went to Service Canada to redo my passport. A…
terrible customer service
today June 12th at 2 pm i call the Manuels Store with a question for the pharmacy manager, he or…