Shoppers Drug Mart complaint: Refund for senior denied
Filed 31 Dec 2021 by diane
I was charged for a prescription even though I had reached my $100 senior limit. They assured me they would look into it and would refund the amount once they ed it with my health card. When I didn’t hear back from them, I returned 2 weeks later only to be told that I no longer qualified for a discount because the time limit had expired. I find this to be very unprofessional and deceiving on their part.
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