Shoppers Drug Mart complaint: Points missing

Name: Points missing
Item: Shoppers Drug Mart
Rating: 1
Author: Vicky

Open 17 Jul 2023 153 views Pharmacy

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Filed 17 Jul 2023 by Vicky

I went in saturday to buy for 60$ pre taxes.
Self serve checkout and double check and it told me my points are gonna be there as a pop up. Clerk told me to email in the app since they arent on my receipt.

Got declined sayin i was 4$! Short. What the hell?! How can the clerk and machine re assure me.

Shoppers Drug Mart complaint: Points missing — Photo Vicky uploaded with this complaint

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Case details

Status: Open
Company: Shoppers Drug Mart
Filed: 17 Jul 2023
Rating: 1/5
Desired resolution: Give me my 20 000 pts Thats all
Problem: Loyalty points not credited for purchase
About: loyalty points

Progress

Filed
Company notified
Company replied
Resolved

17 Jul 2023 Complaint filed and published
17 Jul 2023 Message from Bizzy: we notified Shoppers Drug Mart about this complaint.

See all 276 Shoppers Drug Mart complaints

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